Website Terms and Conditions

These terms are issued by RJ Ventilation Services Pty Ltd and are effective from February 2020. They cover the use of our website  (Site) and apply to you when you use the Site.

‘Using’ includes visiting the Site, making purchases through the Site, participating in promotions advertised on the Site, using or dealing with any Site content, and providing information through the Site.

Please read these terms carefully - if you need to refer to them again, they can be accessed from the link at the bottom of any page of the Site. By using the Site, you are deemed to have accepted these terms and conditions.

About Us

The Site is owned and operated by RJ Ventilation Services Pty Ltd.  You can contact us on:

Phone: 1800 478 123

If you wish to contact us outside office hours, please do so via email and we will respond to all queries on our return.

1. Accessing our service

Other than connecting to the Site by HTTP requests using a web browser, you may not gain access to RJ Ventilation Services Pty Ltd website servers. You agree not to disrupt, modify or interfere with the Site or its associated software, hardware and servers in any way. You also agree not to modify any content or service on the Site. Furthermore, you agree not to use the Site in any inappropriate or unlawful way.

2. Personal Information and Privacy

We are committed to protecting the information we collect and use and to complying with our obligations under the Privacy Act 1988. Protecting your privacy and your personal information is an important aspect of the way we create, organise and implement our activities online and offline.

The practices outlined below are subject to any rights or obligations we may have to handle personal information in accordance with the law.

The personal information we collect via the Site includes the content of any electronic forms you submit via the Site (for example, if you have made a product purchase, requested us to provide services or information, or submitted information when participating in an online survey) and any messages or comments you submit to us via the Site or to email addresses displayed on the Site, which may include personal information such as your name, email address and telephone number.

In addition to providing our services to you and carrying out your requests, we may use or disclose personal information that we collect about you for purposes including the following:

  • for the purpose that we have collected the information (e.g. to sell or install products);
  • to market and promote any goods and/or services provided by us
  • purposes related to our research, planning, product and service development, security and testing;
  • purposes connected with the operation, administration, development or enhancement of the Site;
  • where we suspect fraud or unlawful activity; and
  • any other purposes required by law.

We may share personal information within RJ Ventilation Services Pty Ltd and with relevant third parties. The types of third parties to whom we may disclose that personal information includes:

  • service providers who assist us in providing the Site and our products and services such as organisations who provide archival, auditing, professional advisory, banking, mail house, delivery, recruitment, call centre, technology, research, utility and security services;
  • third parties acting on your behalf; and
  • the applicable intellectual property rights holders (or their representatives) if RJ Ventilation Services Pty Ltd considers that you are infringing the intellectual property rights of any person.

We have implemented technology and security policies, rules and measures to protect the personal information that we have under our control. However, you should be aware that there are risks in transmitting information across the internet. So, while we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us online and individuals do so at their own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification and disclosure. If you are concerned about conveying sensitive material to us over the internet, you might prefer to contact us by telephone. We will remove personal information from our system where it is no longer required (except where archiving is required).

You have the right to request access to or correction of your personal information held by RJ Ventilation Services Pty Ltd. Please contact us to find out about access and correction procedures.

Any information you give to us via the Site must be as accurate and up to date as possible.

3. Intellectual Property

RJ Ventilation Services Pty Ltd, its suppliers, advertisers or third-party providers, own all copyright and other intellectual property in the Site. Everything on the Site is protected by copyright.

RJ Ventilation Services Pty Ltd welcomes the use of the Site for personal use, non-commercial use, research or study - provided that you acknowledge all copyright and other notices contained in the content.

We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of the Site without the express permission of RJ Ventilation Services Pty Ltd or the owner of the relevant intellectual property right.

4. Links

Please note that although the Site has some hyperlinks to other third party websites, these sites have not been prepared by RJ Ventilation Services Pty Ltd and are not under the control of RJ Ventilation Services Pty Ltd. The links are only provided as a convenience, and do not imply that RJ Ventilation Services Pty Ltd endorses, checks, or approves of the third party site. RJ Ventilation Services Pty Ltd is not responsible for the privacy principles or content of these third party sites and accepts no liability for any loss incurred by your use of these sites. RJ Ventilation Services Pty Ltd is not responsible for the availability of any of these links.

RJ Ventilation Services Pty Ltd requires that you request our permission to include a link from another site to the Site. If you would like to request permission, please email us at

5. Disclaimer

The Site is intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.

While we endeavor to supply accurate information on the Site, errors and omissions may occur. RJ Ventilation Services Pty Ltd does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on the Site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through the Site.

We recommend that you view the Site in full screen format. RJ Ventilation Services Pty Ltd is not responsible for any misinformation arising from viewing the Site in any other format.

The inclusion of any email addresses on the Site does not amount to consent to receiving unsolicited commercial electronic messages or SPAM.

To the extent permitted by Australian law, RJ Ventilation Services Pty Ltd makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of the Site or any other web site. We do not accept and liability for loss or damage caused by viruses that may be transmitted to your computer by using the Site.

6. Indemnity

You agree to indemnify us for the cost of any claims arising from your unauthorised use of the Site, including the use of any intellectual property contained in the Site.

7. Jurisdiction and guarantees

This website is governed by, and is to be interpreted in accordance with, the laws of Australia.

Nothing in these Terms and Conditions affect your consumer rights under any statute. If you are purchasing items for purposes other than for personal, domestic or household use or consumption, the Australian Consumer Law will not apply.

8. Changes to this Agreement

RJ Ventilation Services Pty Ltd reserves the right to alter, modify or update these terms of use. We may change our terms and conditions at any time without notice, so please do not assume that the same terms will apply to future orders